Ernes-teena
Honestly Disappointed
I’m not one to publicly call out a business, but my experience with Kings Furniture has left me with no choice.
I placed an order on the 9th of April for a custom-made 3-in-1 wardrobe from Kings Furniture with a promised delivery timeline of two weeks. Even after making full payment in good faith, it’s now June, and I still haven’t received my order.
The most frustrating part isn’t just the delay, but the lack of professionalism and accountability. Their sales rep, Steve, gave vague and unhelpful responses when I followed up. When I escalated the issue, I was insulted by their manager, John, whose behavior was both disrespectful and shocking.
This is a clear display of how little Kings Furniture values its customers. No proper communication. No apology. No solution. Just excuses, and unprofessional conduct.
This kind of poor service and disrespectful treatment is completely unacceptable.
I do not recommend this business to anyone who values their time, money, or basic
I placed an order on the 9th of April for a custom-made 3-in-1 wardrobe from Kings Furniture with a promised delivery timeline of two weeks. Even after making full payment in good faith, it’s now June, and I still haven’t received my order.
The most frustrating part isn’t just the delay, but the lack of professionalism and accountability. Their sales rep, Steve, gave vague and unhelpful responses when I followed up. When I escalated the issue, I was insulted by their manager, John, whose behavior was both disrespectful and shocking.
This is a clear display of how little Kings Furniture values its customers. No proper communication. No apology. No solution. Just excuses, and unprofessional conduct.
This kind of poor service and disrespectful treatment is completely unacceptable.
I do not recommend this business to anyone who values their time, money, or basic
Customer Service
Quality
Friendly
Pricing